Privacy Policy

This Privacy Policy explains how One Active Space ("OAS", "we", "us", "our") collects, uses, discloses, retains, and protects personal data when you visit our website, submit the registration form, or interact with our services.

1. Personal data we collect

Depending on how you interact with us, we may collect:

• First name and last name
• Gender
• Email address
• Mobile number and country code
• Fitness interests, preferences, and preferred studio area
• Browser, device, IP address, cookie, and usage data
• Any other information you voluntarily provide

2. How we use your data

• To register and manage your interest in OAS
• To contact you with launch updates, announcements, and service notices
• To tailor updates based on your stated interests and preferences
• To verify eligibility for credits, rewards, campaigns, or early access offers
• To prevent fraud, abuse, duplicate registrations, gaming, or suspicious activity
• To operate, improve, secure, and troubleshoot our website and services
• To comply with legal, regulatory, and reporting obligations

3. Marketing and communications

Where required by law, we will obtain separate consent before sending marketing messages. You may withdraw marketing consent at any time, subject to reasonable processing time and applicable legal requirements. If you are on a Singapore telephone number, we will comply with applicable Do Not Call requirements before sending telemarketing messages unless an exception applies.

4. Credits, rewards, and promotions

Any credits, rewards, or promotional benefits offered by OAS are provided at our sole discretion and may be subject to verification. We may approve, deny, withhold, adjust, reverse, suspend, or withdraw any credits or rewards if we reasonably believe there is inaccurate information, duplicate registration, automated activity, fraud, abuse, gaming, policy breach, or other non-compliant conduct. Credits and promotional benefits are non-transferable, non-refundable, non-exchangeable for cash, and may be limited or discontinued at any time to the extent permitted by law.

5. Disclosure of data

We may disclose personal data to employees, contractors, service providers, hosting and analytics partners, CRM and email platforms, studio partners, trainers, and regulators or authorities where required by law or with your consent.

6. Retention and security

We retain personal data only as long as necessary for the purposes described in this policy, for legal and business records, and to resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect personal data, but no method of transmission or storage is completely secure.

7. Access, correction, and withdrawal

You may request access to or correction of your personal data, or withdraw consent for future use, by contacting us. Some requests may limit our ability to continue providing updates, promotions, or services.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with a revised date.